Information for the parents of college students
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How Is My Student Doing? Sharing Your College Student’s Passwords

When your student heads off to college, you worry.  Some parents worry a lot, often for good reasons.  But all parents, even those confident of their student’s abilities and responsibility, worry at least a little.  We worry about their safety, we worry about their happiness, and we worry about their success.  It is part of the nature of being a parent

We worried when our student was in high school, too, but most of us had our student under our roof.  We knew at least some of what was going on in his life.  In addition, many high schools now have portals or websites where administrators and teachers post announcements, reminders of deadlines, homework assignments, and grades.  As parents, we had access to such sites.  We felt included. We were on top of things.  We were in the loop.

College is different

Once your student is in college, the rules for parents change; and many parents are not prepared for their changing role. According to the Federal Educational Rights and Privacy Act (FERPA) when your student goes to college, even if that student is still under the age of eighteen, access and rights to educational information transfers from parents to students.  Access to portal information, grades, e-mail, and even financial information is available to students, not parents.  Parents need their student’s permission to access information.

How will we know how our student is doing?  How will we know if he is attending class?  How will we know what deadlines are upcoming?  How will we know if he is doing his work?

So many questions.  And we’re out of the official loop.

Why not just get your student’s passcodes and log in to see everything? 

One solution may be for you to immediately ask your student to sign a FERPA waiver giving the school permission to share grades with you, and to ask your student to give you his passwords for his portal and his e-mail.  After all, that way you can help him complete any necessary forms, keep track of deadlines, remind him of assignments coming up, remind him to respond to that e-mail from his professor.

To many parents, and students, this seems like an obvious solution.  However, this may not be the best solution.

Start by thinking about why you may feel you need this information.  Think, too, about the long term goals for your student.  Are there specific causes for concern?  What can you do to help your student begin to gain the independence that comes in college and take on responsibility for himself?

Asking your student to turn over his passwords and login information so that you can monitor his progress may send him a message that you don’t trust him to be responsible for himself.  (Although this concern may be valid for some parents, is it the message that you want to send to your student?)

Monitoring all of your student’s information may also absolve him of his responsibility rather than help him learn to accept it. Some students are more than happy to give parents access because they know that parents will keep track of details for them.  This may not encourage the independence and responsibility that you wish for your student.

So what can you do?

Talk to your student about your concerns.  The technicalities of whether or not you have access to information may be less important than the relationship with your student that you will build throughout the college years.  Talk about trust.  Talk about responsibilities.  Talk about how difficult it is for you to not be involved in the same way that you have been and how important it is for him to share important information with you honestly.  Establish some expectations.

The conversations that you have with your student may be much more important than the immediate help you will provide by logging in to his accounts.  College is a time for students to experiment with their growing independence and to learn how to handle responsibilities – and the consequences of their actions.  Your student may stumble and fall at times, but let him know that you will be there to help him get back on his feet.

Related Posts:

Ten Parental Habits That Can Negatively Affect Your College Student

More Than a GPA – Seven Qualities That Matter

What You Might Not Know About College Parent Involvement

What Are College Parental Notification Policies?

2 comments

1 Vicki { 05.29.15 at 9:20 am }

Thanks for your comment, Judy. It is interesting that this is such a “hot” topic for so many schools and families.

You are certainly correct that this is one of the biggest financial investments that we make, and we want to protect it. For me, the bottom line is that each family needs to do what feels right for them. Sharing passwords seems to work for your family.

You are also absolutely correct that many of our 18 year olds, maybe most of our 18 year olds, are not necessarily grown up and responsible. For some students and their families, this is exactly an area where practicing the responsiblity makes sense. We always required our daughters to share their grades with us before we paid the next semester’s tuition. That was a system that worked for us, and for us it felt different than sharing access to the information. It actually meant that they had to talk to us about the grades rather than our accessing them on our own. A subtle difference, perhaps.

Again, finding the system that works for you is important. Good luck to your son!

2 Judy { 05.28.15 at 12:51 pm }

I get what you’re saying but disagree. With tuition costing $60,000 per year I want to know that my son is getting decent grades and will graduate on time. We’ve made a huge investment in our son’s college education and I think it is quite wrong that those of us who are paying don’t have an automatic right to know how our kids are doing. We told our son at the beginning that we require Guest access to his academic record and I don’t think that has made a bit of difference in whether or not he “takes responsibility” for his academic career or not. To me it is just common sense to have full disclosure. After all, at 18 they may be technically “adults” but are not necessarily grown up and responsible yet.

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