How to Help Your College Student Use the College Appeal Process Effectively

Your college student may never need to appeal any decision made by his college.  He may never find himself in a situation involving a dismissal from school, late withdrawal from a class, grade change, judicial decision, or other special circumstance.  If that is the case, good for your student!  However, a few students may feel that some policy or judicial decision should be reconsidered.  Those students may need to appeal the decision to the appropriate board or committee at the college.

Is an appeal wise?

Appealing a college decision is not always the best thing for your college student.  The purpose of an appeal is usually to allow the student to explain extenuating circumstances or to provide additional information that may not have been available at the time that the decision was made.  He may be able to demonstrate that some circumstance has changed – perhaps a health situation, work situation, family situation, or even a change of focus or field of study.  It is important that you and your student remember, however, that an appeal is meant as an exception and to demonstrate extraordinary circumstances.  It is not meant as an avenue simply because the student is unhappy with the decision of the college.  An appeal may not be in the best interest of the student. If nothing has changed, taking a break or accepting the decision may be in order.

What if your student decides to appeal?

If your student does decide that she should appeal the college’s decision, there are a few things that she can do to improve her chances of succeeding.  Of course, there is no guarantee that anything will help.  The college may hold firm on its decision, in which case your student may need to consider alternatives.  However, here are a few things she may want to think about or do to strengthen her appeal.

  • Know the institutional policy.  The college catalog will usually state clearly what the policy is for an appeal.  Your student should be clear about the process, the timing, and the administrators, faculty or students involved.
  • Adhere to all deadlines.  Nothing damages an appeal right from the start more than missing the deadline.  It may mean that the appeal will not be considered at all.
  • Read and fill out all paperwork carefully.  Dot the i’s and cross the t’s.  Your student will want to demonstrate that he is taking this process seriously.
  • If anyone else is involved, a professor, an advisor, a resident assistant or director, your student might talk to him and solicit his support.  A letter or statement of support or explanation from college staff might help to strengthen the appeal.
  • If your student has a good track record other than this situation, he should point that out.  If he has never appealed a decision before, he should point that out.  If he has strong grades and no judicial or conduct issues, he should point that out.  Appeal committees often consider the whole student and are looking at all pieces of information.
  • Your student should explain the situation as fully and honestly as possible, including all pertinent information.  Telling only part of the story or stretching or skewing the truth will not help his case.
  • It is important that your student take responsibility for her actions and not make excuses.  While the committee certainly needs to hear about any special or extenuating circumstances, they have heard all of the excuses before.  It will help your student’s case if she demonstrates her maturity and understanding by holding herself accountable for her actions rather than making excuses.
  • If your student has any copies of helpful information – drafts of papers, copies of forms, etc.  they should be included with the appeal request.  The more concrete support and facts there are, the better.
  • If your student has the opportunity to be present for a hearing, he should take advantage of it.  Some schools do not allow the student to attend, but if he can, he should.  This will allow the committee to clarify any questions they might have or for your student to correct any misinformation.
  • Finally, your student should honestly explain why she feels that granting this appeal is appropriate.  What has changed?  Why was the decision in error?  What will she do differently going forward?  If your student cannot explain this clearly, then perhaps the appeal is not the best thing for her.

Colleges which have an appeal process for a judicial or academic decision generally carefully consider appeals.  If your student has determined that it makes sense to appeal a decision, then proceeding thoughtfully and carefully with the appeal makes sense.  You may be able to help your student determine whether an appeal is right for him and support him through the process.  If an appeal does not seem to be appropriate, then your support may be especially needed as your student decides on his next steps.

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Parenting Your College Transfer Student:  The Decision to Transfer

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2 thoughts on “How to Help Your College Student Use the College Appeal Process Effectively”

  1. Tuck – Thanks for your comment. It’s always good to get feedback. The problem is actually not neglectful quality checking, it is an editorial decision. The gender thing is tricky, and we struggle with it. I could go with a more gender neutral “they” but won’t do that when referring to a single student because it just isn’t grammatically correct. And I want all parents – whether they have sons or daughters – to be able to identify with the articles/information, so have flip-flopped. I’m not exactly comfortable with it, but have lived with it. More recently, I’ve started trying to at least remain consistent within a specific article. It’s still not perfect and you’re probably not the only one bothered by it.

    I’ll just hope that maybe you, and others, can get past the gender issue and find something useful in the articles.

    Would be interested to hear suggestions from others as well.

  2. I’m just saying, but the way you guys write the genders on these articles is horrible. You guys easily flip-flop between “your college student,” “he,” & “she.” When you start off with that first one, I expect the articles to be gender neutral, but whoever’s writing these doesn’t even attempt to & there’s obviously to quality checking before these get published. Please do something about these. I’m only telling you because it’s helpful to not get your readers confused & keep things in these articles gender neutral. I’ve read several of these & they all have that problem at one point or another. Please fix these.

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