Customer Centricity with Professor Jagdish Sheth
About this Specialization
This is a master class in Customer Centricity. Professor Jagdish Sheth, 2020 Padma Bhushan Award winner for Literature and Education, guides you through proven strategies and practical steps for implementing customer centricity practices into your business. Professor Sheth shares wisdom and insight from decades of experience, years of research, and recommendations from multiple senior industry leaders to help grow your business and cut costs by keeping the customers you have by creating a customer centric culture.Created by: Kennesaw State University
Related Online Courses
This course begins with an in-depth exploration of WebDriver Event Listeners, providing insights into its operations through a detailed two-part series. You\'ll then transition to cross-browser... more
This is a self-paced lab that takes place in the Google Cloud console. A convolution is a filter that passes over an image, processes it, and extracts features that show a commonality in the image.... more
This course will help guide policy makers, advocates, and program managers as they design, plan, and implement sodium reduction interventions to protect public health. We invite you to see what... more
87% of Google Cloud certified users feel more confident in their cloud skills. This program provides the skills you need to advance your career and provides training to support your preparation for... more
Companies do not only need to know the costs of different products, but they also need to know whether they gain a profit or realize a loss. We explain how companies use cost information to... more
Powered by
