Simulation of Call Centre Operations Using R Simmer
About this Course
Introduction To Call Centre Simulation Process Create Statistical Variables Required For Simulation Define Trajectories for Call Centre Departments Define Teams, Resources & Arrivals of Calls Run Call Centre Simulation & Store Results Plot Charts & Interpret Simulation ResultsCreated by: Coursera Project Network
Related Online Courses
Collaborative Robotics in Manufacturing merges traditional manufacturing with cutting-edge robotics, equipping learners with skills to navigate modern manufacturing. Foundational Industrial... more
This comprehensive, hands-on course is designed to equip you with the essential skills to validate APIs efficiently, enhance performance, and ensure robust security. Led by Luca Berton, this course... more
The Data Analysis with Tableau Course will teach you how to manipulate and prepare data for analysis and reporting. You will also learn how to use the analytics features in Tableau to more... more
\"Feminism and Social Justice\" is an adaptation of Distinguished Professor Bettina Aptheker\'s long-running course at UC Santa Cruz. In the course, Professor Aptheker presents a broad definition... more
This course aims to assist managers and aspiring leaders to better understand their own identity, enhance their awareness of their own needs and the needs of others, improve their ability to lead... more
Powered by
