Defining Virtual Community Projects for Dynamic Change
About this Course
You can’t find a solution until you have a clear idea of what the problem is. Problems come in many different forms, but most community projects are complex and have invisible elements that become apparent as one begins the process of defining the scope of the situation. This course emphasizes the use of tools such as journey mapping, persona’s, testing tools, visualizations, ethnographic interviewing, thematic analysis, prototyping, stakeholder needfinding, and storytelling to understand the problem. The idea generation and testing phases are very important to the buy-in and successful nature of an application once implemented. Upon completion of this class, the learner will be able to walk through the process of problem definition and create a problem brief to share in a virtual network.Created by: Doane University
Level: Intermediate
Related Online Courses
“Sustainable growth business models are the beginning of a solution — they aim to optimize the use of resources and fossil energy, and to reduce waste flows and emissions (eco- efficiency). Str... more
Business communication is vital to professional success. This course, part of the Leadership Essentials Professional Certificate program, will help you unlock the secrets to business success by... more
Ready to start your career in M&A;? If you’ve gained a clear, comprehensive understanding of M&A; concepts and theories, your next step is to complete the M&A; Certification Exam from the New Y... more
You might spend two hours with a character in a movie, but you can spend hundreds of hours interacting with the player character, antagonists and all the non-player characters (NPCs) in a video... more
La disposición al servicio se puede medir y predice la efectividad del servicio. Las personas más felices, más positivas sobre ellas mismas y sobre su entorno, son más felices en el trabajo y los... more
Powered by
