The Citizen Developer Mindset: Creating Business Solutions with Design Thinking
About this Course
This course describes the concept of design thinking and how it is used to create empathy for the customer's challenges and needs. Training professionals will use design thinking to create effective training programs designed specifically to help citizen developers succeed. Citizen developers must work as partners with the IT department. The training department can be the conduit between citizen developers and the IT department. To be good partners, citizen developers need to be trained in these skills: Cybersecurity essentials. Collaboration skills and being a good partner. The software development lifecycle and when to call in extra help and guidance from the IT DepartmentCreated by: The University of Maryland, College Park,University System of Maryland
Level: Introductory
Related Online Courses
This course is part of the University of Cambridge’s MicroMasters programme in Writing for Performance and Entertainment Industries. How can you build a secure business base for your s... more
Having a difficult conversation can be difficult, but it's an essential leadership skill for good relationships and the growth and development of good teams--whether at work, in volunteer life, or... more
One of the key insights from the science of happiness is that our own personal happiness depends heavily on our relationships with others. By tuning into the needs of other people, we actually... more
In this module, learners will participate in a comprehensive exam covering topics from each course, (Marketing Foundations, Marketing Operations, and Delivering the Value Proposition) within the... more
Gain an in-depth understanding of the strategic applications of ICT (information and communication technologies) innovations in the hospitality and tourism industry. You will learn about the roles... more
Powered by
