Preventing Miscommunication in Virtual Work
About this Course
Communicating in a virtual environment, whether through email, video, or chat-based platforms, requires a unique set of skills. This course introduces concepts and strategies to develop skills and professionally manage your virtual presence. Using a decision tree for virtual communication, learn to choose the right mode of communication, engage in conversations both verbally and non-verbally, adjust your messaging to create collaboration over conflict, and formulate inclusive and thoughtful responses. Preventing miscommunication requires you to analyze your audience, situation, and self before communicating. You also need to develop the ability to adapt in response to your audience and situation. During this course, you will learn about, practice, and develop these analytical skills. The communication skills you learn about and begin to develop in this course are valuable to all members of the workforce who now have virtual components in their daily work life. The course is especially useful to those entering a professional environment for the first time, or those new to remote work.Created by: Indiana University
Level: Introductory

Related Online Courses
Psychologically healthy workplaces are increasingly becoming a prerequisite for high performance. But how can organizations create workplaces that support and promote wellbeing among employees?... more
No matter the volume of production of a micro or small company, delivery to clients will always be indispensable. Designing the best way to transport goods may mean performing the process by the... more
Cuando hacer las cosas bien no es suficiente, necesitamos convertir la mejora continua en un lema diario para todos los trabajadores de la empresa. Para ello necesitamos conocer técnicas que nos ... more
This business course helps you to read and understand financial statements to evaluate how business performance is affected by four fundamental drivers of profitability viz., asset management, cost... more
Sustainable Supply Chain Operations and Technology - SSCP03 is designed to further your understanding of foundational Sustainability and Supply Chain knowledge acquired during the first two ISCEA... more