Critical Thinking & Problem Solving
About this Course
In today's business environment, organizations have identified critical thinking and problem-solving as skills that are integral to an employee's--and their organization's--success. The most successful professionals can assess the environment, analyze a situation, design a solution, and ultimately win in a competitive scenario. This course, part of the Leadership Essentials Professional Certificate program, will demystify, discuss, and provide application techniques for critical thinking and problem-solving in a business context. Learners will draw connections to their work experience by analyzing and critiquing case studies. Best practices for problem-solving will be discussed and illustrated including how to weigh alternative solutions, incorporate feedback from stakeholders, and how and when to start over.Created by: Rochester Institute of Technology
Level: Introductory

Related Online Courses
Customer-centricity is an approach to doing business that focuses on providing a positive customer experience both at the point of sale and after the sale in order to drive profit and gain... more
In this capstone course we will bring together and apply the five most important components of writing successfully for performance and the entertainment industries, across all the mediums we have... more
In this course, you’ll learn how technology has enabled firms to fundamentally change how they connectwith their customers. Professors Christian Terwiesch and Nicolaj Siggelkow of the Wharton S... more
Delivery system reform and disruptive innovation are the key leadership topics in healthcare. Understanding organizations and current delivery systems help leaders understand why there are poor... more
After completing the four content courses in the MicroMasters program, students are encouraged to complete the Capstone Assessment and earn their MicroMasters credential from UQx. This capstone... more